Working at ACT

    ACT raises funds to support Addenbrooke's and the Rosie - the Cambridge University Hospitals. Thanks to the generous support of ACT’s donors, the Hospitals can provide a level of patient care beyond that which NHS funding alone can deliver, and make projects happen more quickly or to a greater degree, than might otherwise be possible. 

    We are always on the lookout for talented people to come and join our team.


    Job title: CRM & Data Insight Lead

    Hours: Full time (37.5 hours per week)

    Contract: Permanent

    Salary: Competitive (depending on experience)

    As the CRM & Data Insight Lead you will take the lead in managing one of ACT’s most valuable assets, our CRM database and helping to maximise its value to our ambitious fundraising goals. This is an exciting time to be joining the team in this role, as we recently launched our new CRM – Donorfy – which means you’ll be able to help shape the way ACT uses this exciting new software, and help us to maximise the potential of this system to take our fundraising to the next level.

    You’ll work closely with colleagues across all of the teams in ACT, from helping fundraising colleagues to maximise the value of the CRM and data insights to their work, to working with colleagues in finance to put in place solutions that create efficiency and drive up accuracy of reporting. In particular, you’ll be working closely with the Direct Marketing Lead and the Head of Donor Care to support ambitious plans to significantly grow the number of supporters on our database and their lifetime values.

    You’ll be playing a key role in helping the charity to meet it’s growing ambitions and challenges and helping to ensure that it can continue to support a world class hospital in delivering the very best patient care, research and treatment.

    A full job description and person specification can be found here.

    If this sounds like the job for you then please send your CV and a covering letter to Ruth Campbell, our HR Lead, by email to 

    The closing date for applications is 24 July 2020, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.

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